How to Cancel Your Membership Subscription

Last Updated: June 2026

1. Overview & Operating Entity

This subscription cancellation guide is issued by KeRuiwei Digital Technology Studio, Shushan District, Hefei City, the exclusive operator of speechmaster.pro. Our platform only provides paid online public speaking & Rhetoric Emblem training subscription services, no physical goods or cultural handicrafts are sold.

This guide explains the full self-service process to cancel your recurring membership subscription on speechmaster.pro. All users can complete cancellation independently within their account dashboard without contacting customer support, with no hidden cancellation fees or penalties. After cancellation, you will retain full access to all public speaking articles and Rhetoric Emblem tutorial videos until the end of your current billing cycle.

This document shall be read together with our Terms of Service and Refund and Returns Policy, all of which form binding legal agreements between you and our studio.

2. Step-by-Step Cancellation Guide

2.1 Log Into Your Account

Visit speechmaster.pro and log in using your registered account email and password to enter your personal member dashboard.

• If you forget your login password, use the password reset function on the login page to regain access.
• All subscription management functions are only available for logged-in verified users.

2.2 Locate Subscription Management Page

Inside your account dashboard, find the "My Membership" or "Subscription Management" navigation tab, which displays your active speech training subscription plan, next billing date, payment records and official cancel button.

2.3 Complete One-Click Cancellation

Click the "Cancel Membership" button and follow the simple pop-up prompts to confirm your cancellation request:

• You may select a brief reason for cancellation for our speech education service optimization, this step is optional;
• After final confirmation, the system will immediately stop all future automatic recurring billing charges;
• A cancellation confirmation email will be sent to your registered email address instantly as formal proof.

3. Important Rules After Cancellation

Please read the following key terms before submitting your cancellation:

• Cancellation only stops upcoming renewal charges, your full membership privileges including all training articles and exclusive video tutorials remain valid until your current billing period expires;
• No partial refunds will be issued for unused service time within the ongoing billing cycle, refer to our Refund and Returns Policy for full refund eligibility rules;
• You may re-subscribe to any speech training membership plan at any time after cancellation, and new billing cycles will start upon new payment;
• There is no limit to how many times you may cancel and reactivate your subscription on speechmaster.pro.

4. Troubleshooting Cancellation Issues

If you cannot find the cancel button or encounter system errors during the cancellation process:

• Clear your browser cache and cookies, then log back into your account to retry;
• Switch to a different browser or mobile device to access the member dashboard;
• Contact our official customer support with your registered email and subscription order number for manual cancellation assistance.

5. Policy Modification Right

We reserve the right to adjust this cancellation guide and related subscription rules to comply with global payment and consumer protection regulations. The latest version published on this page shall take effect immediately after release.

6. Permanent Official Contact Information

If you have any questions about subscription cancellation, recurring billing or video/article access after cancellation, reach our support team via the fixed channels below:

• Operating Entity: KeRuiwei Digital Technology Studio, Shushan District, Hefei City
• Physical Address: No. 1002, Building 18, Banshanlanxi, Ningguo City, Anhui Province, China
• Support Email: info@speechmaster.pro
• Service Hotline: +86 18098511407